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DOMODEDOVO CARGO


Address: Bldg 7, Domodedovo Airport, Domodedovo District, Moscow Region 142015

Central Information Desk

Information support to freight traffic, shipped/incoming cargo, storage conditions

Hotline: +7 495 580-21-22 (ext.0) - 24/7 customer service
+7 916 210-56-40 Assistant Shift Supervisor (24/7)
E-mail: info_DC@dme.ru
SITA / AFTN DMESFXH/УУДДТДПГ

Sales Office

Contract administration, rate inquiries

Hotline
DOMODEDOVO COMMERCIAL SERVICES:Administration of contracts:
with airlines:
+7 495 795-35-00
+7 495 652-67-57
Mon. – Fri.: 08.30-17.30

with cargo operators:
+7 495 795-35-14
+7 495 795-34-81
Mon-Fri: 09.00-18.00
E-mail: sales_DC@dme.ru
market_dtc@dme.ru
AFTN УУДДТДПГ

Quality control, customer claims

Hotline: Feedback on the quality of services
8 800 200 33 66
Mon. – Fri.: 9.00-18.00
E-mail: feedback_dtk@dme.ru

Operations

Shift Supervisor: +7 916 936-80-47 (24/7)

Dangerous goods

Classification, check-in, packaging, handling, and storage of all dangerous goods of all classes.

Director: Ivan S. Eremin
Пн.-Пт.: 7.45-16.45
Hotline: +7 495 967-84-09 (24/7)
E-mail: dg@dme.ru
SITA / AFTN: DMEFRXH / УУДДТДОГ

Transfer

Planning, coordination, and documentation of transfer cargo in transit via Moscow Domodedovo Airport.

Director: Elena S. Zaytseva
Hotline: +7 495 795-35-31
+7 495 795-35-08

Elena_S_Zaytseva@domodedovo.ru
24/7
E-mail: transfer@dme.ru

Cargo tracing

Handling of damaged cargo

Director: Vladimir A. Doroshenko
Hotline: +7 495 967-89-54 (tel./fax, 24/7)
E-mail: lf@dme.ru
SITA / AFTN DMELFXH / УУДДТДЬЬ

Unclaimed Cargo (Domestic airlines)

Handling of unclaimed cargo

Hotline: +7 495 580-21-22 (ext.0) 24/7
+7 916 210-56-40
E-mail: info_DC@dme.ru

Unclaimed Cargo (International airlines)

Handling of unclaimed cargo

Director: Veronika V. Savvina
VeronikaSavvina@dme.ru
Hotline:: +7 495 795-25-44 (tel.)
E-mail: information@domodedovo.ru

Managing Director

Vachagan B. Engibaryan

Tel/fax: +7 495 795-38-33 (switchboard)
+7 495 795-38-25 (fax)
E-mail: dtc@dme.ru