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02 April 2015

Domodedovo Confirmed Compliance with ISO 9001:2008

Moscow Domodedovo Airport has successfully completed audit for compliance with the international standard ISO 9001:2008 of ground handling quality management.

The ISO standard was developed by the International Organization for Standardization, whose members are practically all countries of the world. ISO 9001:2008 certificate indicates high quality of the services provided by the airport and requires continuous quality improvement. In 2003, Moscow Domodedovo Airport became the first Russian airport whose passenger terminal was ISO certified. Ground handling services at Moscow Domodedovo Airport were certified in 2012.

As part of the scheduled audit, the auditors assessed the quality of the ground handling of passengers, baggage, and aircraft at Moscow Domodedovo Airport. Technology in use at the airport is implemented based on the global best practices and is upgraded according to the forecasts and prospects of the industry, as evidenced by the international certificate of compliance.

Moscow Domodedovo Airport is Russia's largest aviation hub. In 2014, the airport handled 33.04 million passengers. According to Skytrax rating, it is the best airport in Russia and the CIS. Members of the world's leading airline alliances - Star Alliance and oneworld - have chosen Moscow's Domodedovo International Airport for their flights to and from Moscow.

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